News for 'Customer Service'

Trump's tariff junked: What it means for Indian companies

Trump's tariff junked: What it means for Indian companies

Rediff.com21 Feb 2026

India will now face a lower reciprocal tariff of 10 per cent, down from 25 per cent, after US President Donald Trump announced a new global levy on items imported into America in the wake of the Supreme Court verdict against his sweeping duties on several nations.

The Samsung Galaxy Z Flip7 You Can't Buy

The Samsung Galaxy Z Flip7 You Can't Buy

Rediff.com5 Feb 2026

Samsung has revealed a bespoke Galaxy Z Flip7 Olympic Edition, crafted solely for competitors at the Milano Cortina 2026 Winter Olympics and Paralympic Winter Games.

Shajahanpur's mosques are covered up for 'Juta Maar Holi'

Shajahanpur's mosques are covered up for 'Juta Maar Holi'

Rediff.com23 Feb 2026

Shahjahanpur is preparing for its unique 'Laat Saheb' Holi procession, a tradition where revellers hurl footwear at a man impersonating a British Lord. Security has been heightened, mosques covered, and preventive measures taken to ensure a peaceful celebration.

RBI focuses on better customer service

RBI focuses on better customer service

Rediff.com8 Sep 2011

'Prevention is better than cure' seems to be the focal point of the latest action points of the Reserve Bank of India (RBI) in the Annual Conference of Banking Ombudsman. So, the apex bank is looking at setting a template of good customer service that will prevent consumer grievance.

Got a flair for customer service?

Got a flair for customer service?

Rediff.com2 Jun 2005

Manpower ITeS is looking out for Customer Support Professionals, Voice-cum-Data Associates and Technical Support Officers for its call centre and BPO clients.

Hyderabad claims its place as global MNC destination

Hyderabad claims its place as global MNC destination

Rediff.com18 Feb 2026

Hyderabad is rapidly emerging as a strategic hub for multinational companies (MNCs) deepening their focus on artificial intelligence (AI), life sciences, and global capability centres (GCCs), supported by the city's strong pharmaceutical (pharma) base, deeptech talent pool, and a policy environment that encourages high-value investment.

What Budget 2026 Says About Taxes

What Budget 2026 Says About Taxes

Rediff.com5 Feb 2026

This Budget positions India's taxation ideology as not merely a revenue source but as a strategic catalyst for growth, inclusion and long-term confidence.

Ola Electric's mkt share at 9.3% in Dec

Ola Electric's mkt share at 9.3% in Dec

Rediff.com3 Jan 2026

Driven by improved customer experience, Ola Electric is witnessing "clear outcomes" in market share from its focused service transformation programme, the company said, as it registered 9,020 units in December, lifting its month-on-month share to 9.3 per cent from 7.2 per cent in November.

Budget 2026: What The Fiscal Numbers Show

Budget 2026: What The Fiscal Numbers Show

Rediff.com12 Feb 2026

The idea of back-loading the target of fiscal consolidation is perhaps guided by the government's desire to be prepared for any adverse developments in the coming year, points out A K Bhattacharya.

HUL tops sustainability rankings as India Inc deepens ESG focus

HUL tops sustainability rankings as India Inc deepens ESG focus

Rediff.com19 Feb 2026

Hindustan Unilever (HUL) has topped the Perpetual Capital Hurun India Impact 50 - 2026 list with 53.9 points (on the scale of 0-100), reflecting a strong performance across key sustainable development goals (SDGs), including climate, water, circularity, gender and biodiversity.

Budget: Where the rupee comes from, where it goes

Budget: Where the rupee comes from, where it goes

Rediff.com1 Feb 2026

Around 24 paise will come from borrowings and other liabilities, 10 paise from non-tax revenue like disinvestment, and 2 paise from non-debt capital receipts, the Budget documents showed.

Ola Electric's mkt share at 9.3% in Dec

Ola Electric's mkt share at 9.3% in Dec

Rediff.com2 Jan 2026

Driven by improved customer experience, Ola Electric is witnessing "clear outcomes" in market share from its focused service transformation programme, the company said, as it registered 9,020 units in December, lifting its month-on-month share to 9.3 per cent from 7.2 per cent in November.

Indian IT Cos Unfazed by Venezuela Crisis

Indian IT Cos Unfazed by Venezuela Crisis

Rediff.com14 Jan 2026

While Infosys never had a presence, Wipro's Venezuelan unit was liquidated many years ago.

Coming Soon! Simplified Bank Customer Claim Rules

Coming Soon! Simplified Bank Customer Claim Rules

Rediff.com7 Aug 2025

The move is aimed at making settlement of claims or return of articles from a locker smooth for relatives after the death of a customer.

India to resume postal services to US from Oct 15

India to resume postal services to US from Oct 15

Rediff.com14 Oct 2025

"The postal tariffs will remain unchanged, ensuring that exporters continue to benefit from affordable international delivery rates while complying with the revised US import requirements. This measure has been introduced to maintain affordability, support MSMEs, and boost India's exports through the postal channel," India Post said.

How India-US Trade Deal Finally Shaped Up

How India-US Trade Deal Finally Shaped Up

Rediff.com12 Feb 2026

The turning point came with the appointment of Sergio Gor as the US ambassador to India.

India Inc lauds Budget for bold bets on AI, data centres

India Inc lauds Budget for bold bets on AI, data centres

Rediff.com1 Feb 2026

India Inc on Sunday hailed the Union Budget 2026-27 as a 'structural shift' in the country's technology landscape, noting that the government is moving beyond fragmented pilots to build foundational layers where AI serves as a 'horizontal enabler' for the entire economy.

Lessons from Operation Sindoor: Defence budget up by 15%

Lessons from Operation Sindoor: Defence budget up by 15%

Rediff.com1 Feb 2026

In 2025-26, the government allocated Rs 6,81,210 crore for defence budget.

Selling Land Is Not a Service, Rules Supreme Court

Selling Land Is Not a Service, Rules Supreme Court

Rediff.com12 Nov 2025

The Supreme Court has said that selling land or property is not a service under the Finance Act, 1994, so such sales cannot be charged with service tax.

10 dead as winter storm batters US, power cut for millions

10 dead as winter storm batters US, power cut for millions

Rediff.com26 Jan 2026

The storm has prompted widespread travel disruption, including mass flight cancellations and warnings to motorists to stay off icy roads, while at least 20 states and Washington, DC, declared states of emergency.

Is AI Really Boosting India's Economy?

Is AI Really Boosting India's Economy?

Rediff.com12 Feb 2026

'The real risk is not that AI will fail to transform India's economy.'
'The risk is that it already is -- while our measurement systems continue to look the other way,' observes Nishant Sahdev, a theoretical physicist at the University of North Carolina.

Union Budget 2026: Sitharaman tries to cover all bases, leaves out markets

Union Budget 2026: Sitharaman tries to cover all bases, leaves out markets

Rediff.com1 Feb 2026

Budget 2026 sticks to fiscal discipline, shuns populist measures despite five key state elections coming up, but ends up rattling stock markets with a higher transaction tax on derivatives trading.

Strong demand boosts January sales of automakers

Strong demand boosts January sales of automakers

Rediff.com2 Feb 2026

Leading automakers Maruti Suzuki, Tata Motors, Mahindra & Mahindra, and Hyundai Motor India posted higher sales in January riding on the growth momentum ushered in by the GST reforms in the festive period last year.

Budget 2026 boosts healthcare spend, drugs relief

Budget 2026 boosts healthcare spend, drugs relief

Rediff.com1 Feb 2026

The government on Sunday gave a strong push to upgradation and expansion of healthcare infrastructure, medical education and pharma sector with the Union Budget 2026-27 announcing a slew of steps, including those aimed at making India a global hub for allied healthcare professionals and biopharma manufacturing.

Budget reflects a maturing economy

Budget reflects a maturing economy

Rediff.com11 Feb 2026

The Budget reflects a clear focus on strengthening India's long-term prospects by leaning on nation-building sectors such as infrastructure, manufacturing, and technology while maintaining fiscal responsibility.

'India Has More Job Opportunities Than Skilled People'

'India Has More Job Opportunities Than Skilled People'

Rediff.com23 Jan 2026

'Given that the population is almost evenly split, the Indian economy cannot grow without women participating in the workforce.' 'While women's participation has increased, it is still well below 40 per cent,' says Kartik Narayan, CEO of the professional networking and jobs platform, Apna.

E2W companies seek PM E-Drive subsidy extension beyond March 2026

E2W companies seek PM E-Drive subsidy extension beyond March 2026

Rediff.com27 Jan 2026

India's electric two-wheeler (e2W) manufacturers have urged the government to extend subsidies under the PM E-Drive (Electric Drive Revolution in Innovative Vehicle Enhancement) scheme beyond March 2026, cautioning that a withdrawal could slow near-term demand even as confidence in long-term electric mobility adoption remains intact.

Budget 2026: Key numbers to be watched

Budget 2026: Key numbers to be watched

Rediff.com1 Feb 2026

Here are the key numbers to watch out for in the Union Budget for 2025-26:

Don't Expect Tax Relief In This Budget!

Don't Expect Tax Relief In This Budget!

Rediff.com27 Jan 2026

After the last Budget's announcement of a major tax relief for those earning an annual salary of less than Rs 12 lakh, there is not much that individuals can look forward to in the forthcoming Budget, points out A K Bhattacharya.

Indian pharma to get stronger dose of EU mkt access

Indian pharma to get stronger dose of EU mkt access

Rediff.com5 Feb 2026

The European Union's (EU's) offer to slash tariffs on 97.5 per cent of Indian chemical exports to zero is set to give India's pharmaceutical and medical device firms preferential access to the European markets.

Mercedes-Benz Hits Speed Bump In 2025, Vows To Stay Course

Mercedes-Benz Hits Speed Bump In 2025, Vows To Stay Course

Rediff.com15 Jan 2026

Despite a 2.8 per cent fall in 2025 volumes, Mercedes-Benz India reported its best-ever revenue and profitability, led by top-end models, AMG growth and higher BEV mix.

Indian airlines cancel US flights as Iran shuts airspace

Indian airlines cancel US flights as Iran shuts airspace

Rediff.com15 Jan 2026

Parents of Kashmiri students studying in Iran have appealed to the Indian government to evacuate their children due to ongoing tensions and protests in the country. They cite difficulties in communication and travel arrangements.

Battles To Do Your Household Chores

Battles To Do Your Household Chores

Rediff.com17 Jan 2026

'Instant home services act as an on-demand household support system, bridging the gap between informal domestic help and structured service platforms,'

How C-60 Broke The Back of Naxalism In Gadchiroli

How C-60 Broke The Back of Naxalism In Gadchiroli

Rediff.com12 Feb 2026

Once the might of the Indian establishment turned completely against the Maoists, there was no way they could survive -- either in Gadchiroli or anywhere else, points out M R Narayan Swamy.

How RBI Governor Fared In The First Year

How RBI Governor Fared In The First Year

Rediff.com29 Dec 2025

Sanjay Malhotra has made structural changes to banking regulation to bring down costs and increase efficiency. Plus, he kicked off a benign interest regime. But there are challenges ahead.

Fiat, NIS Sparta in customer service pact

Fiat, NIS Sparta in customer service pact

Rediff.com20 Oct 2003

Automaker Fiat India on Monday said it has tied up with NIS Sparta, a leading consulting and training organisation in customer relationship management, the latest in a series of steps taken to enhance customer service.

Adani Power gets relief as SC nixes SEZ electricity duty

Adani Power gets relief as SC nixes SEZ electricity duty

Rediff.com6 Jan 2026

Customs duty cannot be levied on electricity supplied from a special economic zone (SEZ) to the domestic market, ruled the Supreme Court on Monday while upholding Adani Power's appeal against a 2019 judgment of the Gujarat high court. The 2019 judgment had denied relief to Adani Power from Customs duty on electricity supplied from its Mundra SEZ unit to the domestic tariff area (DTA).

Nirmala Sitharaman: 'Focus Of Budget Was To Keep Stable Growth Going'

Nirmala Sitharaman: 'Focus Of Budget Was To Keep Stable Growth Going'

Rediff.com6 Feb 2026

'We kept this Budget on a larger plank, rather than on one incident, however serious.'

Can't treat compliance as a quarter-end activity: RBI DG

Can't treat compliance as a quarter-end activity: RBI DG

Rediff.com13 Jan 2026

Banks cannot treat compliance as a quarter-end activity, and must have stronger operational discipline and data governance throughout the year, Reserve Bank of India (RBI) Deputy Governor Swaminathan J said in a speech at the Third Annual Global Conference of the College of Supervisors.